SMS Program & Opt-In

Movement Doc LLC d/b/a NeoFit Performance sends one-to-one client messages: account, billing, appointment and scheduling, and facility-closure texts. Examples: account setup and onboarding links (liability waiver, intake profile, membership payment), billing notices, session scheduling and reminders, notice when the facility is closed, and - for someone who booked a free movement consult and could not make it - one message with a link to pick a new time. We do not send marketing lists or promotional blasts through this program.

There are two places to opt in. Each shows an unchecked, optional consent checkbox next to the phone field, with exactly the words shown below. We only send you text messages if you check that box.

1. The NeoFit client intake form

Completed on your own device or on a gym tablet at our front desk, on the “About You” step, next to the phone field:

2. The free movement consult booking form

At neofitperformance.com/free-consult, on the contact step, next to the mobile phone field. That form also sends a one-time verification code to the number; the code only proves the phone is yours - it is not consent to texts. Only the checkbox is.

Athletes under 18

When the intake form is for an athlete under 18, the phone field asks for a parent or guardian's mobile number, the parent or guardian enters their name, and the checkbox is their consent for their own number, naming the athlete:

For athletes under 18, text consent must be given by a parent or legal guardian for the guardian's own number.

Consent is never a condition of purchasing or using any NeoFit service. With each consent we record the exact words shown, the consent version, the date and time, the number it covers, and where it was given.

Marketing texts - offers, promotions, events, and review requests - need a separate consent. Both forms show a second checkbox for them, also unchecked and optional. Checking the account-text box above never signs you up for marketing texts, and leaving this box unchecked never affects your booking or membership:

Reply STOP to any message to opt out at any time — you will receive one final confirmation and nothing further. You can also tell us by phone at (228) 280-8120 or by email at contact@neofitperformance.com. Reply HELP or INFO for assistance.

• Message frequency varies with your account activity.
• Message and data rates may apply per your carrier plan.
• Carriers are not liable for delayed or undelivered messages.
• Your mobile number and SMS consent are never shared with or sold to third parties for their marketing purposes.
• See our Terms of Service and Privacy Policy for how we handle your information generally.